Developing Service Standards and KPIs

Performance measurement is an area to which companies have paid much attention lately. In a facilities management context, there is a wide range of choices in measuring facility management performance reflecting the diverse nature of the field.

While performance measurement once focused primarily on operations, this has gradually extended to a life-cycle perspective: from raw materials and resources, to energy efficiency and the final disposition of goods at the end of their useful lives. Facilities Managers need to adapt to more sophisticated approach for data collection and processes, educating owners about the performance of their assets and correlating with stakeholder requirements.

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A wider EU regulatory obligation to renovate

On 28 November 2018, the Commission published a European strategic long-term vision for a climate neutral economy. It highlights the findings of the October 2018 Special Report Global Warming of 1.5°C of the Intergovernmental Panel on Climate Change (IPCC) that disastrous and irreversible impacts will take place as soon as the planet warms by more that 1.5°C above pre-industrial levels. Meanwhile, temperatures are already at +1.0°C and increasing at 0.2°C per decade. The Commission concludes that the only way to stay below 1.5°C is for the world to be at net-zero* greenhouse gas (GHG) emissions by 2050 and that the EU must lead.
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Communities in Focus – There comes a time when we have to think global and act local. We. The community.

The seventh edition of Cities of Tomorrow, organized by the German-Romanian Chamber of Commerce and Industry (AHK Romania), will take place on the 26th March 2019 at JW Marriott Bucharest Grand Hotel and will be dedicated to communities, the business community as well as the civil society, and the importance of their engagement in the sustainable development of regions and cities.

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European Semester 2018 Real Estate Results: Country Report

Introduced in 2010, the European Semester, or ‘EU Economic Governance’, is the annual process by which, on the basis of European Commission analysis, the EU member countries coordinate their economic policies throughout the year and address the economic challenges facing the EU to contribute to the financial stability and economic health of the Union.

Each year, the Commission undertakes a detailed analysis of each country’s plans for budget, macroeconomic and structural reforms. It then provides EU governments with country-specific recommendations for the next 12-18 months.

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Building and Maintaining Positive Working Relationship – The Key To Successful FM Service Delivery

The ability to increase service productivity and team performance is a growing challenge for Facilities Managers across all organisations, argues Steve Gladwin, Director of Nodus Solutions and the course leader for the next Quadrilect training course in Bucharest on 24th September 2018.

During this RABO Academy training program, Steve will explore how the role of the FM is evolving to meet changing commercial and organisational demands, and how adopting a more collaborative approach can deliver significant benefits in the delivery of FM services.

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